Silver Serenity Co-ord Set

We have a 14-day return/exchange policy, which means you have 14 days after receiving your item to request a return/exchange.

To be eligible for a return/exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return/exchange, you can click on Return & Exchange button on the main menu and provide the details.


You can always contact us for any return/exchange question from our Contact Us page. You can also email us at connect@dalmirah.com or call us on 8951564343 in case you need any assistance.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at connect@dalmirah.com.